A simple text can be the difference between a satisfied customer and a frustrated one. Your business depends on transparency and immediacy. Give customers the visibility they crave with up-to-the-minute communication via text, email and repair progress photos—alleviate their stress and impress them with convenience. It’s all possible with our solutions that offer:
Customers expect frequent updates—that’s the reality of modern business, but we can help meet and exceed those expectations. We’ve built our shop and insurers solutions to give customers what they want: transparency in the claims and repair processes. Technicians and appraisers can upload photos for customers to view at any time, leading to a significant reduction in status update phone calls and ultimately better cycle time, and happy customers – which is truly priceless.