Vehicle Owners View Repair Status Online, 24/7

AutoWatch is a unique customer service solution for collision repair facilities. It allows your customers to literally “see” the progress of their vehicle repair at your interactive web site. Each day, digital photos are uploaded and posted to the repair facility web site along with the latest vehicle repair status. Vehicle owners can check on their vehicle at home, work and at any time via the internet. Your repair facility is now open 24 hours a day!

  • Easy Online Access to Repair Updates and Photos
  • Efficient Communication Channels - Text, Email, Online
  • Facebook® Integration for Easy Sharing
  • Built-In Online Customer Satisfaction Index (CSI) Survey
  • Internal Vehicle Management System



"I enjoy those new techniques. That functionality is really important to me,” Urie says. “It’s really frustrating to have to call repair shops all the time to find out what the status is on my job. Now I get those updates from home without making any phone calls or emails. That’s one of the biggest factors that raises my satisfaction with the shop."

- Carl Urie, Customer
Baker’s Collision, Mansfield, Ohio

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